A message
Use the Report link under any message you receive. Our team sees the message exactly as it was sent. The other person is not told that you reported them.
A listing, a host or a guest
Email contact@ethiobete.com with the listing name or booking dates and what is wrong. Screenshots help.
What we can do
- Remove a message or a listing.
- Cancel a booking and issue a refund.
- Suspend or close an account.
Every action our team takes is logged, so there is always a record of what was done and why.